At Begili, we stand behind the quality of our outdoor furniture. Our warranty ensures that you can enjoy peace of mind knowing your products are built to last.

1. Warranty Coverage

• Standard Warranty: All outdoor furniture products come with a 2-year warranty against manufacturing defects.

• Extended Warranty: Certain premium products, such as teak furniture and high-end collections, are eligible for an additional 3 years of warranty coverage.

• Custom Products: Custom-made furniture is covered by the same warranty as our standard products, unless otherwise specified.

2. What’s Covered

• Manufacturing defects in materials or workmanship.

• Rust, corrosion, or breakage of frames due to poor workmanship.

• Issues with the structural integrity of products, such as loose joints or broken components, caused by a defect.

3. What’s Not Covered

• Damage caused by misuse, neglect, or improper handling.

• Natural wear and tear, including fading of fabrics or cushions due to exposure to sunlight and weather conditions.

• Damage resulting from accidents, harsh weather, or external forces (e.g., windstorms, hail).

• Products altered or modified in any way after purchase.

• Products purchased from unauthorized sellers or second-hand goods.

4. How to Claim Warranty

• If you believe your product is defective, please contact our customer service team with the following:

  • Your order number and proof of purchase.

  • Photos of the product showing the defect.

  • A description of the issue.

• Upon receiving your claim, our team will assess the issue and provide you with instructions on how to proceed with the return or replacement process.

5. Warranty Process

• If your warranty claim is approved, we will repair or replace the defective product at no cost to you.

• If a repair is not possible, we will provide a replacement or refund based on the item’s original purchase price.

• The warranty does not cover the cost of shipping for returns or replacements, except in the case of defective or damaged items.

6. Limitation of Liability

• Begili is not responsible for indirect or consequential damages arising from the use of our products.

• Our liability is limited to the repair, replacement, or refund of defective products as described in this warranty.

At Begili, we are committed to providing high-quality outdoor furniture that meets your expectations. If you need any assistance or further information about our warranty policy, feel free to contact us.