1. How can I place an order from Begili?

You can easily place an order through our website. Simply browse our products, select your desired items, add them to the cart, and follow the checkout instructions to complete your purchase. We also support payment through credit cards, bank transfers, and secure online payment gateways.

2. Can I request custom products?

Yes! Begili offers custom products tailored to your needs. You can choose the size, material, and color that suits your preferences. Please contact us for detailed discussions and a quote.

3. Does Begili offer a warranty on its products?

Yes, all our products come with a 2-year warranty against manufacturing defects. Some premium products may come with an additional 3 years of warranty. You can find the specific warranty details in our warranty policy on our website.

4. Can I return or exchange a product?

We accept returns or exchanges if the product is defective due to manufacturing or damage during shipping. If you wish to return a product for other reasons, please refer to our return policy. The product must be unused and in its original packaging.

5. How can I track my order?

After placing an order, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery directly on our website or through the shipping service provider.

6. Are shipping fees expensive?

Shipping fees are calculated based on the delivery address and the size of the product. You can check the shipping cost when entering your shipping address during checkout. For larger orders or international shipments, the shipping fee may vary.

7. Does Begili offer international shipping?

Yes, we offer international shipping. However, shipping fees and delivery times will vary depending on the country and region. Please contact us for more details regarding international shipping services.

8. Can I change or cancel my order?

If you need to change or cancel your order, please contact us immediately. If your order has not yet been shipped, we can make changes or cancel it. However, if the order has already been shipped, we will not be able to change or cancel it.

9. Are Begili products safe for outdoor use?

All our products are designed and built for outdoor use. We use water-resistant, UV-resistant, and weatherproof materials to ensure the durability of the products in outdoor conditions.

10. How can I contact Begili if I have any issues?

For quick support, you can contact our customer service team via email, phone, or live chat. We are always ready to answer your questions and help resolve any issues you may have.