At Begili, we aim to make your shopping experience as seamless as possible with reliable and efficient shipping services. Here’s everything you need to know about our shipping and delivery process:

1. Shipping Coverage

   • We deliver across Australia, including major cities and remote areas.

   • International shipping is available for select regions. Please contact our team for specific details.

2. Delivery Timeframes

   • Standard Orders: 5–10 business days within Australia.

   • Custom Orders: 15–25 business days, depending on the complexity of the design.

   • For urgent needs, expedited shipping options are available upon request.

3. Shipping Costs

   • Standard shipping fees are calculated based on your location and order size.

   • Free shipping is offered for orders exceeding a specified amount (check our promotions for details).

   • Additional costs may apply for remote area deliveries or oversized items.

4. Packaging & Handling

   • All items are carefully packaged to prevent damage during transit.

   • Eco-friendly and recyclable materials are used for most of our packaging.

5. Order Tracking

   • Once your order is shipped, a tracking number will be provided for real-time updates.

   • You can track your delivery status via our website or the courier’s tracking platform.

6. Delivery Services

   • Standard Delivery: To your doorstep or a specified address.

   • Premium White-Glove Service: Includes delivery, unpacking, and professional installation of your furniture.

7. Returns & Issues

   • In the unlikely event of a damaged or incorrect item, contact our customer service within 48 hours of delivery.

   • We will arrange for a replacement or refund based on our return policy.

At Begili, we prioritize customer satisfaction, ensuring your outdoor furniture arrives in perfect condition and on time. For further inquiries, feel free to contact our support team.